Institutional Profile: University of Southern Queensland

Institution Name University of Southern Queensland
Contact details Toowoomba
Qld 4350
Australia
Website/URL www.usq.edu.au/
Brief Overview The University of Southern Queensland (USQ) has forged a reputation as one of Australia's leading providers of on-campus and distance education programs in Australia. With more than 75% of students studying via distance or online, USQ is at the cutting edge of flexible delivery of resources and technology. USQ has a diverse student population, and welcomes international students from more than 100 countries each year.

The dynamic nature of USQ allows it to remain relevant to global trends. From Arts, Business and Education to Sciences, Engineering and Surveying, the University continues to develop programs and courses that reflect the changing needs of society. The University is also home to a number of leading Australian research centres including the Australian Centre for Sustainable Catchments (ACSC), the National Centre for Engineering in Agriculture (NCEA) and the Centre of Excellence in Engineered Fibre Composites (CEEFC).

USQ’s Australian Digital Futures Institute (ADFI) researches digital literacies that transform the knowledge & skills of society. Its mission is to innovate, research & collaborate to explore and influence digital literacies that impact societal change. ADFI’s research focuses on digital identity, digital inclusion, digital economy and digital society.
Distance Education History On 2 February 1967, the Queensland Institute of Technology (Darling Downs) opened in Toowoomba with 140 foundation students, a Principal, eight full-time and five part-time academics, and five support staff. It later became the:
  • Darling Downs Institute of Advanced Education (DDIAE, 1971)
  • the University College of Southern Queensland (UCSQ, 1990)
  • University of Southern Queensland (USQ, 1992).
In June 1971, the Institute became an autonomous multi-purpose college under the control of its own College Council. Distance education emerged as a major mode of delivery during the mid-1970s and by 1980 external enrolments exceeded internal enrolments.

The DDIAE underwent enormous growth. In the two decades between 1970 and 1990 the student body grew from 1000 EFTSL (full-time student equivalents) to 8000 EFTSL and the physical campus grew immensely.

The Institute's student body included a high proportion of people from regional areas and people from socioeconomically disadvantaged backgrounds, and included a high proportion of adults studying part-time at a distance while employed. The Institute thus served to broaden opportunities for Australians to access higher education. The Institute's distance education program also enabled its early entry into international education. The DDIAE actually boasted no less than three-quarters of Australia's off-shore international student enrolments in 1986-7.

The institution gained full university status in 1992, becoming the University of Southern Queensland (USQ). The success of the Institution's development as a major regional university was recognised by USQ being named Australian University of the Year 2000-2001 for ‘developing the e-University’.

 



Teaching and Learning Profile

Degree level focus  Bachelor & Masters focus
 Bachelor: 48%
 Masters: 33%
 PhD: 1%
 Other: 18%
Expenditure on teaching  major
 ~41.9%
Orientation of degrees  not reported
Range of subjects  broad

Student Profile

Distance learning students  substantial
Mature students  predominant
 34%
Part-time students  predominant
 72%
Size of student body  large

Research Involvement

Doctorate production  major
Expenditure on research  not reported
Peer reviewed publications  substantial
 1.34

Involvement in Knowledge Exchange

Cultural activities  substantial
 51
Income  not reported
Patent applications  not reported
Start-up firms  not reported

Regional Engagement

1st year bachelor from region  major
 15%
Graduates working in region  not reported
Importance of local/regional income sources  major
 100%

International Orientation

Foreign degree seeking students  not reported
Importance of int'l income  none
Incoming students  not reported
International academic staff  not reported
Outgoing on exchange  not reported

DE-related Institutional Information

Number of Students 13,250
Number of Students by DE mode 13,250
Number of Academic Staff 450
Summary of External Quality Assurance Processes Australia has had in place the Australian Universities Quality Agency (AUQA) since 2000, which: “ ... is an independent, not-for-profit national agency that promotes, audits, and reports on quality assurance in Australian higher education” (www.auqa.edu.au/aboutauqa/mission/). All Australian universities are audited on an approximately 5-year cycle. USQ has, to date, been audited twice - in 2002 and 2009. The auditing process for all Australian universities is subject to the same guidelines, although the process has been subject to refinement over time. (Refer to AUQA Audit manuals at: www.auqa.edu.au/qualityaudit/auditmanuals/) The details of all institutional audits are made publicly available (www.auqa.edu.au/qualityaudit/universities/). The first round of institutional audits conducted between 2002 and 2007 involved a review of all institutional processes. The second round of audits commenced in 2008 looked at ‘internationalisation’ plus one other theme nominated by the institution – with the theme selected by USQ being ‘Program Design and Delivery’. USQ received commendations in relation to its distance education in each of the audit reports published by AUQA.

In 2011 the new TEQSA agency was established which will build on the AUQA role.
Summary of Quality Procedures The University has adopted an ADRI (analyse, deploy, review and improve) quality cycle and academic units are required to report on this. The University has also adopted a Quality Management Framework that ensures cross-institutional planning is conducted across the major divisions.

(please see http://www.usq.edu.au/planqual)


The University does not differentiate between distance and on-campus programs in this regard. USQ recently launched a new course review system that requires teaching staff to review key data on course performance and report back on this annually. This report also contains an action plan for future improvement of courses.
Percentage of resources that are OER not reported
Intellectual Property Rights Position Owned by the institution but with some licensing back to staff.

(Comment: This is made clear in the employment contracts the University has with its academic staff members.)
Expected changes for DE from the current strategy USQ plans that all students in all modes of learning with have digital technologies to support them in their academic and non-academic work.
Any future considerations for DE not reported
Summary of the impact of technology on distance education 18% of the total courses offered in 2010 were offered purely online.

USQ requires that all courses, regardless of mode of offer, have an online presence via USQ’s LMS (Moodle). So, for example, a course may be offered on-campus but there will still be a site within Moodle for this course, where students may participate in forums, submit assignments and the like.

Technologies

  Technologies currently in use Tools likely to be used more in 5 years time
ASYNCHRONOUS COMMUNICATION    
Blogs
E-mail
Microblogging (e.g. Twitter)  
Online Forums / Threaded discussions
Personal Portals (e.g. iGoogle)  
Poscasts
RSS feeds
Shared Calendars / Meeting Scheduling (e.g. Doodle)
SMS / MMS
Social Networking Utilities (e.g. Facebook, MySpace)
Vidcasts
Voicemail
Webinars
Website
Wikis
SYNCHRONOUS COMMUNICATION    
Chatrooms
Instant messaging (e.g. ICQ, MSN)
Online forums (eg Eluminate)
Shared Whiteboards
Teleconferencing
Telephone
Video Conferencing
Virtual workspaces
Voice-over IP (e.g. Skype)  
RESEARCH TOOLS    
Citations/References (e.g. Endnote, Zotero)
News Sharing (e.g. DIGG)  
Notification Services (e.g. Google Reader)
Online databases or directories  
Search Engines (e.g. Google)
Social Bookmarking (e.g. del.icio.us)  
Web Annotations (e.g. Diigo)
DOCUMENT SHARING & MANAGEMENT    
Document Repositories / Management Systems
Document Sharing (e.g. Google Docs, Google Apps)
Grid/Cloud Computing  
Learning Management System
Sharing Geographic Content (e.g. GoogleMaps)  
Sharing Image Content (e.g. Flickr)
Sharing Presentation Content (e.g. Slideshare)
Sharing Textual Documents (e.g. GoogleDocs)  
Video Sharing (e.g. YouTube, TeacherTube)
OTHER    
Password Management (e.g. OpenID)  
idium webpublisering